I have been using rose oil for years. This version has a unique scent that I have not been able to duplicate with others. I am happy with this purchase and the customer service is excellent. They rectified an issue with my order very quickly.
This rose oil is among my favourites. I have been wearing it for several years now. It is light and feminine. The reason for 4 stars is because it doesn’t last on me throughout the day, but still worth it. Also, the customer service was excellent. My first bottle arrived with a defect, which was resolved very quickly.
I have not received my order after 21 days I would think that even you would think that appalling
I didn't even use this product. It smelled so horrible from the moment I opened the pkg. It smelled like old lady perfume. I sent six emails to IncensePro asking for a refund and was completely ignored. I went to the website and used the "Contact Us" form and was notified from a third party stating they supplied IncensePro and were not responsible for the interaction of essential oils with the individual's body chemistry. I wrote back stating that I had never even used the product, so there was no interaction and that I wanted a refund. I received no response. I then called the number on the website and spoke to a woman who said she'd leave a message with "whoever wrote me the email". That made no sense and she didn't ask for any further information. I had to offer up the order number. I figured it would go nowhere. I received no response, as expected. I then contacted my credit card company to fight this charge and they agreed this sounded suspicious and most likely that this company were scammers. DO NOT BUY!! THEY ARE SCAMMERS!! RATINGS ARE FABRICATED!!
As soon as I opened the box and I was overwhelmed with the smell of old lady perfume! This smells NOTHING like Chanel No. 5 and vendor has ignored my request for a refund. I emailed 6 times with no response. Went on the website and used the "Contact Us" form and was told they supplied Incense Pro the products and weren't responsible for how the oils interact with individuals body chemistry. I wrote back that the item was never used so there was no interaction. No response. I called the phone no. on the website and some woman answered and said she'd give a msg. to whoever wrote me that email. But I asked her if she needed more information from me. She finally took the order no. so I expect that will go nowhere. I was never contacted. I finally contacted my credit card company to fight this charge. They're in agreement that this company is a SCAM. DO NOT BUY FROM THEM. THEIR RATINGS ARE FABRICATED AND THEY ARE RIP-OFFS!!
This incense is so clean. I love the colour too! I am very impressed with the quality because the price was very afforable. I will definitely be a returning customer.
Love love love these incense & how fast my order came !!!! Thank you
Dear Luv,
Thank you so much! We're thrilled you love the incense and that your order arrived quickly. Enjoy, and we can’t wait to serve you again! ️
I Loved this scent! It Smells great! I rate it 5 stars.
I originally saw this type of incense in romania! I’ve been looking for this everywhere in the U.S. and finally i found it online for an affordable price!
I recommend this seller!
they have a great selection of incences! I look forward to making business once again! In the future.
Thank you so much for the glowing review! We're thrilled you found the scent you’ve been searching for and that it brought back memories from Romania. We truly appreciate your recommendation and look forward to serving you again in the future!
This incense smells so good. I’ve gotten compliments from neighbors who walk pass my patio. Smells really good and smooth. I love it!
Thank you for your positive feedback on our Jasmine Handmade Fresh Incense! We are thrilled to hear that you and your neighbors are enjoying the scent. We take great care in handcrafting each one to create a smooth and delightful aroma. We appreciate your support and hope to continue providing you with quality products.
I’ve gone ahead and tried it out. Nice aroma. Glad I bought it. Thanks so much.
Dear Steven Yee,
Thanks so much for your kind words! We're thrilled to hear you enjoyed the aroma and are happy with your purchase. Enjoy!
So glad to find this fragrance. It's a fav of mine, and I've not been able to find it locally for a long time.
Dear Roman, Thank you for your review! We're thrilled we could help you reconnect with your favorite fragrance. It’s always a joy to bring cherished scents back into your life. We look forward to seeing you again soon!
The Quality of these Incense Stick was noticeably Outstanding and to be honest really Exceeded my Expectations Very Impressed
Dear Nello Brown,
Thank you so much for your kind words! We are thrilled to hear that our Myrrh & Frankincense incense sticks have exceeded your expectations and provided you with the best relaxation experience. Your satisfaction is our top priority and we are grateful for your support. Enjoy!
Love it smells great
Dear thomas rogers,
Thank you for your feedback! We're so glad to hear that you love our Patchouli Body Oil and that it's the 'real deal'. We take great pride in sourcing high-quality imported products for our customers to enjoy. We hope you continue to enjoy the amazing scent!
Very happy with the customer service and products
Dear Jose Mata,
Thank you for taking the time to leave a review about our Coconut Essential Oil. We are thrilled to hear that you are happy with both our products and customer service. It is our goal to provide excellent products and exceptional service to all of our customers. We appreciate your support and hope to continue exceeding your expectations in the future.
I have been looking for this body oil for well over a year. When I found it on Incense Pro , was about skeptical. But I ordered it anyway. I received the oil yesterday, and was so very happy to find that it was indeed the one I have been wanting. I received the order in great timing, with careful packaging. Well worth the affordable . I will be a return customer. Thank You!!!
Dear Shanna James,
We are thrilled to hear that you found the Oxygen Body Oil (M) that you have been searching for! We understand how frustrating it can be to not be able to find a specific product. We are happy to know that our service and packaging met your expectations and that you found our prices affordable. Thank you for choosing Incense Pro and we look forward to serving you again in the future.
Great product love the scent
Dear thomas rogers,
Thank you for your kind review! We’re so glad to hear that you love the product and its scent. We look forward to serving you again soon!
The best reliable quality you can get!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you are satisfied with the quality of our Oud Bakhoor Powder. We strive to provide our customers with the best products and we are glad to know that we have met your expectations. Thank you for choosing our brand and we hope to serve you again in the future. Have a wonderful day!
Great product!!!!!never fails
Thank you for your enthusiastic feedback! We're so glad to hear that our product consistently meets your expectations. We appreciate your support and look forward to serving you again!
My favorite incense of all time. Thank you.
Thank you for sharing your love for our incense! We're delighted to be your favorite. Your appreciation means the world to us. We look forward to continuing to provide you with the scents you love!
Smells good but wish frangrance was a little stronger for the size of my house
Thank you for your feedback! We're glad you enjoyed the scent, and we appreciate your suggestion regarding the fragrance strength. Your input helps us improve, and we hope to better meet your needs next time.
Bought 5 but took a whike to get to me. Not company fault but USPS fault. When i called the company they said they would check on status. A day later I receive an email letting me know shipment is on its way. Received the product and it was packed and sealed well no leak. Have 5 new fragrances to rotate in the house. Will purchase from again.
Thank you for your understanding and patience! We're glad to hear that you received your order in good condition and are enjoying your new fragrances. Your satisfaction is our priority, and we're thrilled you'll be purchasing from us again. We look forward to serving you in the future!
The delay in receiving the shipment was a problem. However, the item itself is Very Good. My son had experienced a disgusting rash while travelling abroad. His doctor used a 'trial and error' method to resolve his issue. It didn't work. A friend introduced me to this soap and it Worked the Same Day! The disgusting rash Never Returned! Alhamdulillah.
Thank you for sharing your experience with us. We apologize for the delay in receiving your shipment, but we're so glad to hear that the product made such a positive impact on your son's health. Alhamdulillah, we're thrilled it worked so effectively. Your feedback means a lot to us, and we look forward to serving you again.
When I Received my incense today they were all melted and everything was gooey. I had to clean off every baggie and they all kind of smell the same because the goo was everywhere. Keep in mind this is my first review from opening so I have not yet burned one. I will update after that.
We're sorry to hear that your incense arrived melted. That's definitely not the experience we want you to have with our product. We would be happy to send you a replacement or provide a refund. Please let us know which option you prefer. We also hope you can give our incense another try after burning it, and we would love to hear your thoughts after that. Thank you for taking the time to leave a review and for giving us the opportunity to make things right.
